Privacy Policy
A clear summary of how this website handles personal data and marketing tracking.
1. Who We Are
Elite Energy & Cable Systems Training Center is a regional training provider serving Saudi Arabia and the Gulf. This policy covers data collected through this website (elitenrg.tech).
2. Data We Collect
We collect information you voluntarily provide when:
- Submitting a contact or training enquiry (name, email, phone, company, country, message).
- Requesting a training proposal (same fields plus training interest and number of trainees).
- Downloading a brochure or resource (email, and optionally name, company, country).
We also collect technical data automatically: IP address, browser type, and referring URL, solely for rate-limiting, security, and analytics purposes.
3. How We Use Your Data
Your data is used to:
- Respond to your enquiry or training proposal request.
- Send you the download you requested.
- Send internal notifications to our team about new leads.
- Improve website performance (aggregated, anonymised analytics).
- Measure the effectiveness of our marketing campaigns (when consent is granted).
We do not sell, rent, or trade your personal data to third parties.
4. Marketing Cookies & Tracking
When you visit this website, we may use the following marketing technologies — only after you grant consent through the cookie banner. You may accept all, reject all, or customise your preferences by category:
| Category | Technology | Purpose |
|---|---|---|
| Meta Pixel | Meta (Facebook & Instagram) | Measures ad conversions and enables retargeting |
| Google Analytics | Google Analytics 4 | Anonymised website traffic and behaviour analysis |
| Google Ads | Google Ads | Conversion tracking for search and display campaigns |
| Snapchat | Snapchat Pixel | Measures Snapchat ad campaign performance |
| TikTok | TikTok Pixel | Tracks conversions from TikTok advertising |
| LinkedIn Insight Tag | Conversion tracking and audience insights on LinkedIn | |
| X (Twitter) | X Pixel | Tracks conversions from X advertising campaigns |
| Pinterest Tag | Measures Pinterest campaign performance |
Consent is stored in a first-party cookie (ee_cookie_consent) for 180 days. Per-category preferences are stored in ee_consent_cats. You can withdraw consent at any time by clearing your cookies or contacting us.
5. Meta Conversions API
When you submit a form and have consented to the Meta (Facebook) category, we may send a hashed, anonymised version of your email and/or phone number to Meta's Conversions API (server-side). This data is:
- Hashed using SHA-256 before transmission — Meta never receives the raw values.
- Used solely for ad conversion measurement and optimisation.
- Never stored in our database or logs in its raw or hashed form beyond what Meta requires.
We also forward the Meta browser cookies _fbp and _fbc (if present) to improve match quality. These are set by the Meta Pixel and contain only browser-assigned identifiers — no personally identifiable information.
6. Data Retention
Enquiry and proposal data is retained for as long as necessary to respond to your request and for legitimate business record-keeping, and no longer than 3 years. Download request data is retained for 1 year.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, please contact us via the contact page.
8. Changes to This Policy
We may update this policy to reflect changes in our practices or applicable law. Material changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.
Last updated: May 2026